Q. I have a question not addressed in
this FAQ, how do I reach someone to get an answer?
A. You can call us during our normal club hours
(Wednesday & Friday, open at 6pm; Saturday, open at 8pm) at
330-325-0647. You can also call us during our normal office
hours (Tuesday - Friday, 9am-4:30pm) at 330-877-9097. Or,
you can email us anytime at
Ticket Purchase FAQ's:
Do I need a PayPal account to
A. No, Visa, MasterCard and Discover are accepted.
When checking out, hit the "Check Out" button instead of the
"Check out with PayPal"
button, then select the "Don't have a PayPal account?"; follow the
prompts to complete your purchase.
I did not receive an email
confirmation after my purchase.
A. Paypal always sends an email after your purchase goes
through to the email address you provided. Please check your
spam and junk mail boxes. If you need further help, email us
(You can not print tickets from our system.)
Q. How will I receive my tickets? How long does it
usually take to ship my tickets?
A. Your tickets will be emailed immediately, directly to the
email address you provided when you
purchased your tickets.
Please check your email inbox and also your spam too.
Q. I recently bought tickets to a
concert and my email address was wrong, what
should I do?
A. Send an email to firstname.lastname@example.org. Please give
your name, incorrect email address, correct email address,
name, address, and phone number. We will
confirm your information and, if necessary, reissue your
Q. My tickets have not arrived where
A. Tickets are emailed to the email address you
provided, upon completion of your purchase. If they have
not arrived in 1 business day please email us at
Q. How do I get into the concert,
after I purchase tickets and receive them in my email?
A. Please bring your photo ID, and either print your
emailed tickets or have your ticket email ready, on your
phone, when you arrive at the door the night of the show.
Night of the Show FAQ's:
Q. What do I need to get into the
A. You must have a valid driver's license, concert
ticket email (printed or digital) and meet the individual concert age restrictions.
Q. Can I reserve a table for the
tickets are general admission, with limited seating (approx.
200 seats) filled on a first come, first served
basis, please check your ticket for door times.
Q. If I have my ticket stub, can I
go to my car and come back in during the concert?
once you leave the club, we can not allow you back in the
facility with a used ticket. Please make sure you have
everything you need for the evening prior to entering the
club (ie- phone, wallet, coat, etc.)
Q. Do you have food? How long is
your kitchen open?
we have a full menu available. You can preview it at
http://www.dustya.com/menu.asp . Our kitchen remains
open until 1am.
Q. Do you have any hotels nearby?
hotels are located one exit west on I-76 (about 7miles). You
can see a list here:
Q. Are cabs available?
there are cab companies that service
our area, we have found service is
quicker with Uber.
Q. Is there a place to put my coat?
have a self-serve coat rack available to all who enter the
club. You are welcome to hang your coat there, at your own
Q. Can I leave my vehicle there
will not tow vehicles left in our parking lot over night,
you can leave a vehicle at your own risk.
Q. Can we tailgate before the concert?
Alcoholic beverages are not permitted in the parking lot or
any other area outside of the building or patio.
Q. I know you are having a concert
tonight that is sold out, but are you still open to the
public even if you don't have a ticket to the concert?
A. You must have a ticket to attend the concert.
However, you can call 330-325-0647 and we can give you an
approximate time that we will be open to the public after